Welcome to the Prima Diagnostics website. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our website.
General Terms
1.1. The content and information provided on this website are for general informational purposes only and do not constitute medical advice. Always consult with a qualified healthcare professional for advice regarding any medical condition, diagnosis, or treatment.
1.2. Prima Diagnostics reserves the right to modify these terms and conditions at any time without prior notice. By continuing to use the website after any such changes, you agree to be bound by the updated terms and conditions.
Services and Booking
2.1. Prima Diagnostics offers a range of diagnostic services, which can be booked online or at one of our centres in Bengaluru, India.
2.2. Booking appointments through our website are subject to availability. We reserve the right to reschedule or cancel appointments at our discretion. In such cases, we will notify you promptly and make every effort to accommodate your needs.
2.3. Please ensure that you provide accurate and up-to-date contact information when booking appointments to ensure timely communication and service delivery.
Payment and Pricing
3.1. Prices for diagnostic tests and services may vary between different Prima Diagnostics centres. We encourage you to verify costs at your chosen location prior to booking.
3.2. Payment for services is due at the time of service. We accept various payment methods, including cash, credit/debit cards, and digital wallets
3.3. Additional charges may apply for contrast studies and screening of extra areas not included in the initial test or service. These costs will be communicated to you during the booking process or at the time of service.
3.4. In the event of a cancellation, please contact the respective centre at least 24 hours prior to your appointment. Refunds, if applicable, will be processed according to our refund policy, which is available upon request.
User Conduct
4.1. By using our website, you agree not to engage in any activity that may interfere with the proper functioning of the website or disrupt the services offered.
4.2. Users are prohibited from uploading or sharing any content that is unlawful, offensive, or infringes upon the rights of others.
4.3. Any unauthorized use, copying, or distribution of the content on this website, including logos, images, and text, is strictly prohibited.
Privacy Policy
5.1. We are committed to safeguarding the privacy of our website visitors and service users. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Limitation of Liability
6.1. Prima Diagnostics, its employees, and affiliates shall not be held liable for any damages or losses, whether direct, indirect, or consequential, arising from the use of, or the inability to use, this website or any services offered.
Governing Law and Jurisdiction
7.1. These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.
